Paul Lukach, Executive Director of the Crime Victim Center of Erie County, is the first to let it be known: he and his representatives don’t pride themselves on being innovation canny. That is the reason the organization required a believed IT supplier to enable it to reevaluate its tasks and guarantee that PCs and frameworks work consistently, permitting along these lines 44-year-old non-benefit to focus on serving individuals and securing the network in the midst of emergency.
With so much at stake, they turned to NanoSoft Solutions to handle their IT needs. NanoSoft not only created detailed plan to upgrade MCMS systems, but when an old modem died over a weekend, putting in jeopardy the MCMS e-mail capabilities, it was NanoSoft who came to the rescue. As Christopher Bell from MCMS says:
“We don’t pride ourselves on being technologically savvy, our job is to serve people in times of crisis.”
It’s that 24 hour/7 day a week support and commitment to service that keeps the MCMS from worrying anymore about their IT.